I). PRIVACY POLICY. LEGAL NOTICE
BASIC INFORMATION ABOUT DATA PROTECTION
Data Controller  PIPERLAB, S.L. is the Data Controller
Purpose Manage your request, send you information about DATENEA’s services and activities
Legitimationn The Data Subject’s consent
Recipients Your personal data will not be disclosed, unless required by law.
Rights Access, rectify and delete data, as well as other rights that can be consulted in the Additional Information.
Data Protection Officer Ms. María Jesús Ciudad Pérez de Colosía, who may be contacted in writing at gdpr@piperlab.es
Additional information For further information, please refer to our Data Protection Policy:https://datenea.es/politica-de-proteccion-de-datos/
Additional information: General Data Protection Regulation (Reg. EU 2016/679), Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, and Law 34/2002, of July 11, on Information Society Services and Electronic Commerce. The user is informed that, where appropriate, when personal data are collected through the website, they will be incorporated into an automated file owned by “PIPERLAB, S.L.”, located at Avda. de Manoteras, 22, 2nd floor, no. 94, (28050), MADRID, and that you have the rights of access, rectification, deletion (right to be forgotten), opposition, data portability, and limitation of treatment, which may be exercised at any time by sending an email to the following address gdpr@piperlab.es, with the subject “DATA PROCESSING” attaching in any case a photocopy of your ID and fulfilling the requirements of the General Data Protection Regulation (Reg. EU 2016/679). We inform you that you can contact the Data Protection Officer Ms. MARÍA JESÚS CIUDAD PÉREZ DE COLOSÍA, by writing to the address gdpr@piperlab.es. Likewise, the user grants consent for PIPERLAB to process the aforementioned personal data in order to send him/her information regarding DATENEA’s services and activities. If the user does not wish to grant this consent, or to revoke it at any time, he/she may do so by sending an e-mail message to gdpr@piperlab.es. Email: gdpr@piperlab.es  Who is responsible for the processing of your personal data? Identity: “PIPERLAB, S.L.”. Postal address:  Avda. de Manoteras, 22. 2ª planta, Local 94, de MADRID (28050). Phone number:  91 805 30 13 E-mail: gdpr@piperlab.es For what purpose does “PIPERLAB, S.L.” process your personal data? “PIPERLAB, S.L.” process your personal data with the utmost respect and compliance with applicable regulations on the protection of personal data. How long do we keep your personal data? We will process your personal data until you request its deletion. In case you have sent us your CV, up to a maximum period of one year. In any case, in each email we send you, you will be able to express your refusal to continue receiving them in a clear, simple and free way. What is the legitimacy to carry out the processing of your personal data? We inform you that the legitimacy for the processing of your personal data is consent. To which recipients will your data be communicated? To no one outside “PIPERLAB, S.L.”. “PIPERLAB, S.L.” will not sell or make international transfers of your personal data. It will only transfer your personal data in the event that it is required to do so by law. We also inform you that “PIPERLAB, S.L.” works with several entities that provide a service that requires access to personal data, being, therefore, these entities in charge of the processing for “PIPERLAB, S.L.”. What rights do you have as a data subject? You, as the owner of your personal data, either on your own behalf or through a representative -legal or voluntary- may exercise your rights of access, rectification, limitation of processing, deletion, opposition, as well as the right to data portability. To exercise them, you need to contact us by sending an email to the following address gdpr@piperlab.es, with the subject “DATA PROCESSING” attaching in any case a photocopy of your ID, specifying what right you want to exercise. You will receive a reply from us within 30 days of receipt of your request, and we will make every effort to reduce this period as much as possible. If you are not satisfied, you may go to the Spanish Data Protection Agency to request the protection of your rights. How did we obtain your personal data? The personal data processed by “PIPERLAB, S.L.” have been collected through your relationship with it and the interest shown in participating and being informed of its activities. The categories of data processed are: – Identification data Which is the body with which I can file a data protection complaint? We inform you that you can file a complaint regarding data protection before the Spanish Data Protection Agency (Agencia Española de Protección de Datos). All information is available on its website: www.agpd.es Cookies Policy: We use cookies in several situations on our website. Cookies are small identifiers that a server stores in the terminal device with which you access our website or our services. Cookies contain information that can be retrieved automatically when accessing our services and that allows a more efficient and better use of our services. What kind of cookies do we use? We use cookies from Zoho SalesIQ:
Cookie name and details TTL Purpose Domain   If JS API (.salesiq.domain())enabled
“zld”+<@lsid@>+”state” 5 mins This cookie stores the minimization and maximization state of an embed on the website. xyz.domain.com domain.com
“zld”+<@lsid@>+”dragpos” 5 mins This cookie stores the position of the embed on the website xyz.domain.com domain.com
<@screenname@>+”-“+”_zldp” 2 years This cookie identifies the unique visitors for the website xyz.domain.com domain.com
<@screenname@>+”-“+”_zldt” 1 day This cookie identifies unique visits for a visitor in the website xyz.domain.com domain.com
<@screenname@>+”-“+”_siqid” 2 years This cookie helps you track users across all domains xyz.domain.com domain.com
<@screenname@>+”-“+”_uuid” 2 years This cookie provides user id needed in REST API to get the data of the current user. xyz.domain.com domain.com
isiframeenabled 1 day This cookie is set when the Live Chat feature is disabled by proactive chats/trigger/JSAPI xyz.domain.com domain.com
“gdpr_”+<@screenname@>+”__donottrack” 1 month This cookie stores the GDPR consent from the visitor – enable/disable tracking xyz.domain.com domain.com
“gdpr_”+<@screenname@>+”_trackingconfig” 1 month This cookie stores the GDPR consent configured in the SalesIQ portal xyz.domain.com domain.com
“zld”+<@lsid@>+”Article_”+<@article_id@> 1 day The cookie stores if an article is liked or not by the visitor xyz.domain.com domain.com
<@screenname@>+”-“+”mc_cid” 1 day This cookie tracks Mailchimp details about the visitor via campaign id & member email’s unique id xyz.domain.com domain.com
<@screenname@>+”-“+”mc_eid” 1 day This cookie tracks Mailchimp details about the visitor via unique id & member email’s unique id xyz.domain.com domain.com
“JSESSIONID” When the browsing session ends This cookie is generated by servlet containers like Tomcat and used for session management for the HTTP protocol salesiq.zohopublic. com salesiq.zohopublic. com
“LS_CSRF_TOKEN” When the browsing session ends This cookie is used for security purposes in order to avoid Cross-Site Request Forgery, (CSRF) for the AJAX calls made by the visitor salesiq.zohopublic. com salesiq.zohopublic. com
e3de1f7d42(random checksum) When the browsing session ends This cookie is used for internal load balancing of SalesIQ servers salesiq.zohopublic. com salesiq.zohopublic. com
“shopifyat_”+<@lsid@> Undefined Used in the Shopify app to authenticate the SalesIQ API request salesiq.zoho.com Not Applicable
“fbpgsr_”+<@lsid@> Undefined Used in the Facebook app to authenticate the SalesIQ API request salesiq.zoho.com Not Applicable
_zldvfp 6 months Used to identify visitors referred from email campaigns xyz.domain.com Not Applicable
We also use the following cookies:
Name Duration Description Linked to individual data
__unam 9 months The «__unam» cookie is set as part of the ShareThis service and monitors «click-stream» activity, e.g. web pages viewed, navigation from page to page, time spent on each page etc. The ShareThis service only personally identifies you if you have separately signed up with ShareThis for a ShareThis account and given them your consent. You can read the ShareThis privacy policy here. This page also explains how you can opt out of the tracking aspects of the ShareThis Service if you wish to. (ShareThis) Yes
__ga 2 years Used to distinguish users (Google Analytics) Yes
__gid 24 hours Used to distinguish users (Google Analytics) Yes
_gat 1 minute Used to throttle request rate, limiting the collection of data on high traffic sites. Deployed via Google Tag Manager, this cookie will be named _dc_gtm_ (Google Analytics)
viewed_cookie_policy 1 year Define the aceptance (o not) of PiperLab’s Cookies policy No

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